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At MisoMesi, we carefully prepare every order to ensure your products arrive safely and in excellent condition. We offer worldwide shipping to selected destinations.
Order Processing
Most in-stock orders are prepared for dispatch within 2–5 business days after payment has been confirmed.
Made-to-order, custom, oversized, or project-based products may require additional processing time. If additional production time is required, we will provide an estimated timeline where applicable.
Estimated Delivery Times
Small & Standard Items
Estimated delivery is approximately [X] business days, depending on the destination and shipping method.
Large / Oversized Items
Estimated delivery is approximately 10–25 business days, depending on product size, destination, logistics arrangements, and shipping method.
B2B & Project Orders
Shipping schedules for wholesale, hospitality, interior design, and project orders are confirmed individually based on order quantity, production requirements, and destination.
Tracking
Once your order has been dispatched, tracking or logistics information will be provided where available.
Please note that international delivery times may vary due to customs clearance, local carriers, weather conditions, holidays, and other destination-specific circumstances.
MisoMesi is not responsible for delays caused by customs, local delivery services, or circumstances beyond our reasonable control.
International Orders & Customs
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Customers are responsible for ensuring that the products ordered can legally be imported into their destination country.
Urgent & Project Orders
If you have a specific project deadline, event date, installation schedule, or other urgent delivery requirement, please contact our team before placing your order so that we can confirm the available shipping options and estimated timeline.
